The Hotel Check-In System accelerates and optimizes hotel operations, making them more efficient and streamlined.
Inadequate staffing can result in sluggish business operations. To boost customer satisfaction, sales, and work efficiency, ASTA proudly presents our kiosk solution — an outcome of our extensive experience and expertise.
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The problems
Customers frequently experience prolonged wait times during hotel check-in or payment sessions, encountering communication challenges. Receptionists also face with similar issues while processing customer information. This scenario consistently results in receptionists being unable to address customer requests promptly, leading to the neglect of other crucial tasks.
- Inefficient Operation (Long Queue, Long Process etc)
- Communication Anxiety (Language Barrier, Infection etc)
- Staffing (Manpower Shortage/Rising Labor Cost)
The asta solution
Guests can utilize the Self Check-In Kiosk to independently complete the check-in/out processes, eliminating wait times and reducing stress. Additionally, this eases the burden on receptionists, making workforce allocation more efficient.
- Faster Operation (2-3 mins)
- High Hospitality User Interface
(Multilingual Support, Voice Guidance, LED Indicator etc)
Case Study
Ascott Star KLCC: Elevating Hospitality with Innovative Check-In Solutions
Ascott Star KLCC Kuala Lumpur
Ascott Star KLCC, situated in a prime location in Kuala Lumpur's bustling city center, has become a beacon of modern hospitality. This luxurious property is the third in the Ascott portfolio to feature state-of-the-art check-in kiosks designed and... Read MoreGrand Paragon Hotel: Enhancing Guest Experience with Custom Wooden Kiosks
Grand Paragon Hotel
Grand Paragon Hotel has taken a significant step towards modernizing guest services by introducing two side-by-side wooden check-in kiosks. These kiosks, crafted with customized carpentry skills, seamlessly blend with the hotel's elegant aesthetic... Read MoreExciting Update: Third Ascott Property Adopts ASTA's Kiosk
Somerset Kuala Lumpur
We are thrilled to announce that the third Ascott property is now using ASTA's innovative kiosk. This popular kiosk features a sleek and slim pearl white design, perfectly blending style and functionality. Read MoreMore Case Study
PRODUCT LIST
Design Kiosk
Proudly made in Malaysia, our sleek and stylish design kiosk stands as one of the most preferred models for self-check-in. Supporting not only from booking search and identity verification, our kiosks dispense room cards and receipts once making sure the payment is processed successfully.
Customised Features:
✅ Kiosk's design, color, screen flow, promotions etc.
✅ Flexible devices installation
✅ Check-in, Walk-in, Check-out functions
✅ PMS & Keycard system interfaces
✅ Applicable for both cashless payment and cash!
✅ Multilingual selection
✅ AI concierge with up to 100 Q&A
Send in your enquiry here now!
Desktop Kiosk
Customised Features:
✅ Kiosk's design, color, screen flow, promotions etc.
✅ Flexible devices installation
✅ Check-in, Walk-in, Check-out functions
✅ PMS & Keycard system interfaces
✅ Applicable for both cashless payment!
✅ Multilingual selection
Send in your enquiry here!
Cabinet Kiosk
Customised Features:
✅ Kiosk's design, color, screen flow, promotions etc.
✅ Flexible devices installation
✅ Check-in, Walk-in, Check-out functions
✅ PMS & Keycard system interfaces
✅ Applicable for both cashless payment and cash!
✅ Multilingual selection
Submit your inquiry here now!
(A) Booking Search
Main Page
Booking Search
Input Confirmation Number
Booking Details
(B) Verify Guests Details
Identity Verification
Terms & Condition
Input Signature
(C) Payment Process
Select Preferred Payment Method
Receipt Issuance
Check-in Completed!
Standard Kiosk
Equipped Devices:
✅ Advertisement Screen
✅ Touch Screen Monitor
✅ ID card reader
✅ Passport Scanner
✅ Barcode Reader
✅ Credit Card Terminal*
✅ Thermal Printer
✅ Keycard Dispenser
Customisable Screen Flow
Check-in: https://youtu.be/EpqQdNNws28
Check-out: https://youtu.be/CPXbCg9kfuU
Walk-in: https://youtu.be/PUug0GRKrUM
Limited units with free kiosk wrapping are available for monthly rental packages.
CHECK-IN
SELECT CHECK IN
IDENTIFICATION
READING ID CARD
BOOKING INFORMATION CONFIRMATION
PAYMENT
T&C
SIGNATURE
SELECT THE NUMBER OF ROOM CARD
ISSUE ROOM CARD
ISSUE RECEIPT/SLIP
CHECK-OUT
SELECT CHECK OUT
INSERT ALL ROOM CARD USED
ADDITIONAL ROOM CHARGE
PAYMENT
ISSUE RECEIPT/SLIP
ISSUE COUPON/VOUCHER
WALK-IN
SELECT WALK IN
ENTER STAY REQUIREMENTS
SELECT ROOM TYPE
SELECT ROOM
ROOM DETAIL
CONFIRMATION OF BOOKING INFORMATION
PAYMENT
ISSUE RECEIPT/SLIP
Mobile Check In App
✅ Speed up Check-in at Front Desk & Enable Quicker In-Room Operation
✅ Ability of guests to independently handle check-in operations allows hotel management to allocate staff workload more efficiently.
✅ Contactless and hygiene guest experience
✅ Customized System to Hotel Concept
✅ Able to integrate with the Hotel existing PMS system, Key Lock System, Membership System
✅ Linking with Payment Platform
✅ Multilingual Support
✅ Support both Andriod & iOS
Features:
✅ Pre Check-in: Booking, Booking History, Push Stay Notification, Hotel Information & Promotion etc.
✅ Stay: QR Check-in, Digital Key, Room Services, Wi-Fi Information etc.
✅ Check-out: Questionnaire, e-Receipt etc.
Cleaning Robots
Phantas
✨All-in-one Floor Cleaning: Vacuuming, scrubbing, sweeping and dust mopping.
✨Strong Passability & Floor Type Recognition
Vacuum 40
✨3-in-1 Cleaning with optional sanitizing/scenting diffusion.
✨24 KPA Powerful Suction + H13 HEPA Filter
Scrubber 50
✨4-in-1 cleaning integrating scrubbing, sweeping, dust mopping and sanitizing.
✨Auto Spot Cleaning with Minimal Human Intervention
Feel free to contact us for a free demonstration now!
FAQ
- Can ASTA Kiosk automate the registration process currently handled at our reception counter?
- Certainly, we will assess your existing workflow before recommending the most suitable and cost-effective automation solution. ASTA Kiosk is capable of handling the tasks and responsibilities typically managed by receptionists.
- Is it possible for ASTA Kiosk to integrate with our existing system?
- Yes, we can integrate with your Property Management System (PMS) and Key Card System.
- Is it possible to install ASTA Kiosk if we are not utilizing any Property Management System (PMS) or Booking Management system?
- Certainly, we can introduce either our PMS partner or our internally developed Simple Booking System specifically designed for Kiosk usage.
- Is it possible to customize the screen design and flow to align with the hotel's concept?
- Certainly, we can develop and customize the screen design and flow according to your specifications. We will engage in discussions to collaboratively align your requirements with our knowledge and experience.
- Is it possible to modify the color or design of ASTA Kiosk to complement our hotel's interior design?
- Since the kiosks are proudly custom-made in Malaysia, we can offer personalized kiosks with a variety of designs and colors to align with your hotel concepts.
- Are there options for language selection on the screen and voice guidance available?
- Currently, we have incorporated English, Malay, Mandarin, Tamil, Japanese, Korean, Indonesian, Thai, and Vietnamese languages. We can also accommodate additional languages upon request.
- We do not have sufficient budget.
- We offer a range of kiosk models that can align with your budget. Alternatively, you have the option to install only our software on hardware devices you source independently, allowing for cost savings. Moreover, we offer a rental model for added flexibility.
- Are you open to undertaking system development that is not related to hotels?
- Yes, you are welcome to inquire about any type of software development.
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